The Credit Union Payments 2.0 Provider Guide
The way consumers interact with money—save it, spend it, and borrow it—is rapidly changing as advancing technology enhances the digital banking experience. Cashless transactions are growing in popularity and the digital payments market is quickly expanding to offer more options than ever before —creating opportunities for third-party fintechs to swoop in and take advantage. They […]
The Credit Union Data Analytics 2.0 Provider Guide
Credit unions often lag competitors, technologically. Technological needs must be balanced with service, growth, and profit; often, those needs compete with fintechs, compliance, IT security, and ever-changing regulations.
Open Banking Solutions and Credit Union Collections
For several years throughout the pandemic, delinquency rates were low. And by low, we mean low low. However, in 2022, we’re starting to see signs that delinquencies are charge-offs are increasing. Of course, there are numerous factors about why delinquencies are rising. And there are many ways that credit unions can support their members as […]
CXM for Credit Unions: What It Is and Why You Need It
After visiting a branch to discuss finances, one of your members decides they need a new product—let’s say it’s a credit card. They get home and go to your website to explore their options. After they find what they’re looking for, they begin the application process on your mobile app. But wait! Something goes wrong… […]
3 Tips for Branch Managers in the Digital Age
As Internet banking began to pick up steam in the late 90s, lots of people predicted that brick-and-mortar credit union branches would eventually fade away. Of course, they were wrong. As the market matured, it became clear that branches still had a place in the financial landscape. There are just some things that members either […]
All Aboard the Fintech Service Bus: Accelerating Digital Transformation
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in fintech service bus strategies for credit unions. Several Brainstorm Event panelists suggested that credit unions are now technology providers. If that’s […]
Need Loans? New Proven Lending Strategies
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in fintech lending strategies for credit unions. Loans are the backbone of credit union income, yet fintech and neobank competitors are doing […]
Autonomous Banking Powered by AI-Based Tools
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in autonomous and AI-based banking technology. In this session, the expert panel discusses the advantages and limitations of AI and the role […]
Fintech Partnership and Consolidation
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in credit union and fintech partnerships and consolidation. An increasing number of credit unions are embracing fintech partnership. These partnerships are key […]
Crypto for Credit Unions: Blockchain, Crypto, and DeFi
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in credit union cryptocurrency, blockchain, and DeFi. Cryptocurrency is making an explosive entrance into the world of finance. However, it’s been around […]