Total Expert partners with CU 2.0 to improve the credit union member experience
CU 2.0 and Total Expert partner to provide industry-leading marketing automation services to credit unions. The industry shift toward remote banking and omnichannel communications requires more robust, multifaceted connections with members. This partnership will provide new opportunities for credit unions to modernize their approach to serving members.
Modernizing the Borrower Experience with Nonbank Mortgage Servicers like Valon
My partner and I would like to buy a house. We’re both Millennials in our 30s and we make enough money to dream about buying a home sometime soon. The problem is that a small fixer-upper where we live costs well over $300k.
Innovative Credit Unions Transforming Renovation Lending with RenoFi
Philadelphia, PA (January 28th, 2021) – RenoFi (www.renofi.com), the leading financial technology company enabling credit unions to offer next-generation home renovation financing, is excited to announce its partnership launch with several new, innovative credit unions across the United States. RenoFi has cemented its focus in the credit union industry in 2020, adding an additional eight credit […]
CU2.0 Podcast Episode 129 Steve Dow CEO Monit for Small Business
Suddenly a lot of credit union CEO eyes are turned to small business as the financial institutions hunt for ways to bring in profitable business.
Doubling Down on ATMs: Return from the Death
Just when you thought ATMs had to be going down for the count—and, honestly, who didn’t think that as the pandemic took hold?—the rumbling is loud that ATMs are emerging as a low cost branch replacement option.
Do You Trust AI for Member Service at Your Credit Union?
When I thought my old 4×4 finally kicked the bucket last month, I started looking at new cars. But car salespeople have a reputation for being pushy and not entirely trustworthy. So, I browsed dealer inventories online, and whenever I wanted more info, I asked their chatbot. I loved it! It was surprisingly human. And […]
CU2.0 Episode 128 Batu Sat Mall IQ – Harnessing Location Intelligence to Better Serve Members
Don’t you wish you knew when a member is about to pop down a Chase credit card to buy a pricey pair of Nikes – especially when you are prepared to offer a $5 discount just for using your institution’s credit card?
Credit Unions, COVID-19, and the Future of Cash
In 2020, everything changed. The pandemic fundamentally shifted the way we work, bank, and play toward digital. What role will cash play in our future? And how does that affect credit unions?
CU2.0 Podcast Episode 127 Doug Brown NCR on 5 Big Banking Trends for 2021 Trends Forecast 2
The pace of change at credit unions is quickening. That’s the central message from Doug Brown, senior vice president and GM of Digital Banking at NCR. In a wide ranging conversation, Brown explores five key trends:
Unpacking Legislation That Will Impact Credit Unions in 2021
Following the 2020 U.S. election, legislative priorities are expected to shift with a stronger focus on protecting consumers personal finances, establishing stricter disclosure requirements, and changing, or eliminating, overdraft fees. These actions will have a significant impact to the operations and income for credit unions.