3 Overdraft Hacks That Your Members Will Love
Nobody likes getting dinged with fees. In fact, levying too many fees at your members is a surefire way of frustrating them. But what if I told you there’s a way to make your members appreciate your approach to overdraft fees? There are a few win-win ways to turn a bad member experience (overdraft […]
CU 2.0 Fintech Friday: Terafina
It’s CU 2.0 Fintech Friday! Today, we’re highlighting Wizely to see what they bring to the world of credit union technology partnerships. This is our chance to chat with the people who push our industry forward. They bring new techniques, new technologies, and new points of view to the scene. (And we promise, we’ll try […]
New Year’s Resolutions for Credit Unions?
Every year, countless people make New Year’s resolutions. And every year, countless people break them. Why do you think that is? I suspect it has to do with the fact that most people confuse “resolutions” with “goals.” So, let’s talk about the difference between the two. Then, let’s talk about how your credit union can […]
CU 2.0 Podcast Episode 64 Carla Bienz Partners 1st CU, Live from Finastra Community Markets
Can small credit unions survive? Carla Bienz is CEO of Partners 1st Credit Union in Fort Wayne IN – an institution where she has worked since she graduated from college and where she now is CEO. And she has keen insights into the plight of smaller credit unions and what they need to do to […]
Brand Lessons from the Viral Netflix Twitter Thread
This last weekend, Netflix posed a slightly NSFW question to other brands: “what’s something you can say during sex but also when you manage a brand twitter account?” Although the brand didn’t create “Netflix and chill,” they’ve certainly embraced it. Other brands were quick to hop in bed with Netflix on this one, and the […]
CU 2.0 Fintech Friday: Wizely
It’s CU 2.0 Fintech Friday! Today, we’re highlighting Wizely to see what they bring to the world of credit union technology partnerships. This is our chance to chat with the people who push our industry forward. They bring new techniques, new technologies, and new points of view to the scene. (And we promise, we’ll try […]
The Dirty Secret: Maximize Fleet Value with Refurbished ATM Parts
Depending on the size of your bank or credit union, ATMs might cost you a little bit or a lot. The more ATMs, the more money you throw at them to keep them up and running. That cost can be a bitter pill to swallow. So, any trick financial institutions have for keeping costs down […]
CU 2.0 Podcast Episode 63 Steve Hoke on Data and Mortgages, Live from Finastra Community Markets
There was a time when community financial institutions owned the home mortgage market. No more. Fintechs dominate and mega banks aren’t far behind. Most credit unions are left to squabble over crumbs. But just maybe there’s hope. At Finastra, Steve Hoke, Vice President, Product Management, Consumer and SME Lending, says the company’s Fusion Motgagebot Data Insights puts […]
OK Google: What Do You Want with Credit Unions?
Much ado has been made about “the growing fintech threat” in the credit union space. Well, most of that has blown over at this point. It’s pretty clear that most fintechs out there don’t want to be financial institutions. They just want to help out. There are exceptions to this general rule, of course. Some […]
CU 2.0 Podcast Episode 62 Lucy Donaldson of Canvas Credit Union on Digital Banking, Live from Finastra Community Markets
What would it be like to go from being Head, Digital Customer Experience at Lloyds Bank in the United Kingdom – a trillion dollar institution – to being the VP for digital innovation at Colorado-based Canvas Credit Union, with assets around $2.5 billion? Ask Lucy Donaldson, this week’s guest at the CU 2.0 Podcast. Listen here. […]