How Can Credit Unions Use Analytics to Improve the Member Experience?
This blog is based on an expert discussion at our Summer 2022 Brainstorm Event. Register to attend our next one now! Credit unions have been historically slow to react to technological innovations, but that could change with data. Data analytics can help to monitor, operate, and enhance the member experience. That is, if they can access […]
How Can Credit Unions Incorporate BNPL and Installment Lending?
This blog is based on an expert discussion at our Summer 2022 Brainstorm Event. Register to attend our next one now! Living in the age of convenience and instant gratification has financial implications and the landscape around lending is changing to reflect that. Over the last several years, we’ve seen massive growth in Buy Now, Pay […]
How Can Credit Unions Acquire and Support New Business Accounts?
This blog is based on an expert discussion at our Summer 2022 Brainstorm Event. Register to attend our next one now! Small- to medium-sized businesses (SMBs) are a desirable but largely untapped resource as far as credit unions are concerned, not only as new loan sources, but also as a pool of potential new members. What’s […]
How Can Credit Unions Make Money Off of Fintechs?
This blog is based on an expert discussion at our Summer 2022 Brainstorm Event. Register to attend our next one now! The relationship between fintechs and credit unions has evolved as credit unions make major tech advancements. Instead of competition, there’s more partnership. This opens up new revenue opportunities for progressive and forward-thinking credit unions. A […]
Eko and Credit Union Investment Services Providers
Although most Americans say they’d prefer to invest through their financial institution, less than 0.5% of credit union members do. Most members invest outside of the credit union. They have 401ks and IRAs from employers. They have wealth managers and brokers. And, more commonly, they invest on their own, thanks to fintechs. Of course, members […]
How Credit Unions Can Provide Financial Wellness
With mounting consumer debt, rising delinquencies, and a slowing economy, credit union members are about to feel a pinch. And, while being money-wise won’t help as much as a bigger paycheck, it can make a lifelong difference for many. Credit unions are the institutional embodiment of community financial wellness. But are they doing enough to […]
Tailwind and Custom Software Development for Credit Unions
Credit unions are known for many things, such as member service, great rates, community involvement, and a lot of heart. Yet there’s a dark side, too. Heavy regulations, tight budget requirements, lighter staffing, and a lack of tailor-made solutions make for slower tech development and deployment than competitors. There may be a way around that. […]
Open Banking Solutions and Credit Union Collections
For several years throughout the pandemic, delinquency rates were low. And by low, we mean low low. However, in 2022, we’re starting to see signs that delinquencies are charge-offs are increasing. Of course, there are numerous factors about why delinquencies are rising. And there are many ways that credit unions can support their members as […]
CXM for Credit Unions: What It Is and Why You Need It
After visiting a branch to discuss finances, one of your members decides they need a new product—let’s say it’s a credit card. They get home and go to your website to explore their options. After they find what they’re looking for, they begin the application process on your mobile app. But wait! Something goes wrong… […]
Housetable and Fully Digital Home Improvement Lending
This is America. We have various but predictable wants. Whatever we want, we want it more, better, and faster. Fortunately, those adjectives are also the keys to growth and innovation. More, better, and faster perfectly encapsulates everything about housing in the last few years… and now, more, better, and faster describe the demand for home […]