The Credit Union 2.0 blog gives you all the tools you need to see the forest for the trees.
In 2020, everything changed. The pandemic fundamentally shifted the way we work, bank, and play toward digital. What role will cash play in our future? And how does that affect credit unions?
Continue reading “Credit Unions, COVID-19, and the Future of Cash”
2.5% of all First-Class Mail® is returned. That may not seem like a significant amount. I assure you that it is. In the volume that credit unions send statements, notices, forms, and other documents, thousands of envelopes may be returned each month.
Continue reading “The Effect of Returned Mail at Credit Unions”
According to the Bureau of Labor statistics, transportation expenses are the second largest discretionary spending in a consumer’s budget. The industry is so large, it’s one of the few nationwide ‘trillion dollar’ industries. (Healthcare, food, and housing are the other three.)
Continue reading “Financial Wellbeing Starts with the Car Loan and Doesn’t End There”
In the early days of the pandemic, researchers were already hard at work. They wanted to see the effect our socially-distant lifestyle had on banking. Some of their findings were alarming—even though they’re right in line with what we expected.
Continue reading “3 Ways to Improve Your Digital Member Experience”
Great consumer business are usually successful for one of three reasons:
Continue reading “Capture More of the Member’s Wallet through Technology”