CU 2.0 Account Opening and Onboarding Guide
Let’s face it—if you’re about to join a credit union, and they bring out a stack of paperwork, it’s game over. You’ll walk out and find someplace that isn’t stuck in 1995. And if you nodded in recognition as you read that, imagine how Millennials, Gen Z, and Gen Alpha feel when their online account […]
Credit Union UI/UX and Mobile Banking Guide
Download the full guide here. This UI/UX 2.0 Guide is intended to show the state of mobile banking in the U.S. It should also offer some perspective about why mobile banking deserves more attention as a growth channel, why UI and UX are important, and which providers your credit union can trust to improve your […]
Eko and Credit Union Investment Services Providers
Although most Americans say they’d prefer to invest through their financial institution, less than 0.5% of credit union members do. Most members invest outside of the credit union. They have 401ks and IRAs from employers. They have wealth managers and brokers. And, more commonly, they invest on their own, thanks to fintechs. Of course, members […]
Open Banking Solutions and Credit Union Collections
For several years throughout the pandemic, delinquency rates were low. And by low, we mean low low. However, in 2022, we’re starting to see signs that delinquencies are charge-offs are increasing. Of course, there are numerous factors about why delinquencies are rising. And there are many ways that credit unions can support their members as […]
Constellation and the Next Stage of Digital Banking Platforms
We won’t bother linking all the statistics that support this statement: Digital banking is the front door to your digital branch.
A Buy Now, Pay Later Provider Review for Credit Unions
Typically, Buy Now, Pay Later (BNPL) is an option that allows consumers to make installment payments on purchases over $100. There’s a quickly growing demand for it.
5 Common Mobile UI/UX Mistakes in Credit Union Apps (with Examples)
Have you heard of the Dunning-Kruger Effect? It describes a tendency for people to misevaluate their own knowledge or competence on a subject. Experts underestimate themselves—and for laypersons to assume they know way more than they do.
CU 2.0 Podcast 39: Futurist Chris Skinner
Welcome to episode 39 of the CU 2.0 Podcast. Today is all about the future of Credit Union digital banking. Consumers don’t want a digital bank. They want digital banking. That’s a building block belief of futurist-blogger Chris Skinner who has become a regular on the conference speaking circuit.
CU 2.0 Fintech Friday: PayByCar
It’s CU 2.0 Fintech Friday! Today, Chris Otey sits down with Pay By Car to discuss all things credit union, fintech, and digital innovation. PayByCar is a payment system that streamlines purchases made in and from cars. Instead of going through the often-clunky process of handing a debit or credit card back and forth between […]
CU 2.0 Podcast: Series 15 – Cathie Mahon CEO of Inclusiv, the association of community development CUs
It’s the Credit Union podcast! CU 2.0 is excited to bring you the fifteenth in a series of credit union podcasts from Robert McGarvey. Welcome to the CU 2.0 Podcast, regular interviews with credit union leaders, thinkers, movers, shakers and more. Talk to Cathie Mahon and it’s a fast ride into what mission makes a credit union […]