How Can Credit Unions Reduce Reliance on Fee Income and Reimagine Non-Interest Income?
This blog is based on an expert discussion at our Summer 2022 Brainstorm Event. Register to attend our next one now! Credit unions are facing an event that could spell trouble if not properly and swiftly addressed: The industry’s big source of non-interest income, the non-sufficient funds (NSF) fee, is falling out of favor, both with […]
How Can Credit Unions Reinvent Themselves for Blockchain and DeFi?
This blog is based on an expert discussion at our Summer 2022 Brainstorm Event. Register to attend our next one now! This breakout panel at the CU 2.0 Brainstorm Event gathered to discuss all things blockchain and DeFi, exploring the potential that these Web3 concepts have to change both the member experience and infrastructure of credit […]
How Can Credit Unions Use Analytics to Improve the Member Experience?
This blog is based on an expert discussion at our Summer 2022 Brainstorm Event. Register to attend our next one now! Credit unions have been historically slow to react to technological innovations, but that could change with data. Data analytics can help to monitor, operate, and enhance the member experience. That is, if they can access […]
How Can Credit Unions Incorporate BNPL and Installment Lending?
This blog is based on an expert discussion at our Summer 2022 Brainstorm Event. Register to attend our next one now! Living in the age of convenience and instant gratification has financial implications and the landscape around lending is changing to reflect that. Over the last several years, we’ve seen massive growth in Buy Now, Pay […]
How Can Credit Unions Acquire and Support New Business Accounts?
This blog is based on an expert discussion at our Summer 2022 Brainstorm Event. Register to attend our next one now! Small- to medium-sized businesses (SMBs) are a desirable but largely untapped resource as far as credit unions are concerned, not only as new loan sources, but also as a pool of potential new members. What’s […]
Unpacking Legislation That Will Impact Credit Unions in 2021
Following the 2020 U.S. election, legislative priorities are expected to shift with a stronger focus on protecting consumers personal finances, establishing stricter disclosure requirements, and changing, or eliminating, overdraft fees. These actions will have a significant impact to the operations and income for credit unions.
Digital Transformation: How Automating Member Support Leads to Growth
Even before COVID-19, consumers have increasingly turned toward chatbots to help them with digital requests. Now that social distancing and work-from-home policies are normal, the chatbot trend is accelerating.
PPP Forgiveness: A Path Toward Digital Transformation
PPP Loan Forgiveness is here. The SBA plans to open it’s PPP Loan Forgiveness in the coming days. Is your bank ready to provide a member experience that enhances your current relationship? Join CU2 and Capiform on 7/28 as we show how implementing a digital PPP Loan Forgiveness option can set your credit union up […]
How to Get Your Employees to Survive and Thrive Working from Home during the Coronavirus Crisis – Webinar
What is the webinar about and what can attendees expect to learn? Leading Well, Remotely. Taking care of your organization during times of transition.
PPP Loan Forgiveness Updates and Automation Opportunities – Webinar
The Paycheck Protection Program Flexibility Act of 2020 brings new guidance to the loan forgiveness process. The new act introduces leniency in the form of extended loan periods and new standards for employee compensation. But despite this new flexibility, the hard part is still to come: Handling forgiveness requests will be tedious, complex, and difficult. […]