Credit union and bank CEO insights, CFPB updates, and strategic trends from Jack Henry’s benchmark survey with Lee Wetherington.
This show started out as an exploration of Jack Henry’s 7th annual Strategy Benchmark Survey where CEOs of credit unions and banks reveal what really matters to them. It’s a data trich survey, there’s a link in the show notes and I say that because the talk with Lee Wetherington – Senior Director of Corporate Strategy at Jack Henry quickly veered into what’s happening in Washington DC and how changes – especially at CFPB – may impact credit unions.
Along the way we discuss how this is an age where data rules, open banking is coming at you ready or not, you probably don’t know your members nearly as well as you think, and small business relationships probably aren’t what you think but they may well be critical to the future of many credit unions.
Does that spicy stew have your taste buds dancing with excitement? It should because this is a show that plunges into the unexpected but it’s stuff you need to know about banking tomorrow.