CU2.0 Podcast Episode 127 Doug Brown NCR on 5 Big Banking Trends for 2021 Trends Forecast 2

The pace of change at credit unions is quickening.  That’s the central message from Doug Brown, senior vice president and GM of Digital Banking at NCR.

In a wide ranging conversation, Brown explores five key trends:

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CU2.0 Podcast Episode 124 John Findlay on Digital Academy’s Tools for Getting Employees, Members Ready for Digital Banking

A dirty secret inside credit unions is that many frontline workers – and very possibly most senior staff – just do not use their institution’s digital banking tools. Why bother when you work in a branch?  Just walk up to a teller and, whoosh, task handled.

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CU2.0 Podcast Episode 120 Nathan Rogers on Shared Branching and the Future of the Branch Network

Branches are not going away.  That’s a firm belief of Nathan Rogers, a longtime financial services executive who has spent many years in shared branching – a feature he calls a significant credit union strategic advantage.

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