CU 2.0 Podcast Episode 76 Matt Johnner BankLabs on Commercial Lending
It just may be topic one in credit union c suites – how do we make more profitable loans? Matt Johnner of BankLabs – a developer of cloud based technology solutions for financial institutions – has a suggestion: Go after lending to two of the country’s biggest industrial segments, agriculture and construction. And fast track […]
CU 2.0 Podcast Episode 75 Milind Borkar Illuma Labs
Passwords are broken. You know that. But do you know call centers are heading that way? Call centers are under attack by criminals. Smart criminals. And they are targeting credit unions. Credit unions are responding by asking more members ever harder questions. Just one problem. As the questions get more obscure – what was the […]
CU 2.0 Podcast Episode 65 John Weinkowitz on Credit Unions Buying Banks, Live from Finastra Community Markets
Credit unions are buying so many banks the Wall Street Journal refers to this as a “spree.” Just in the first eight months of 2018 there were 21 transactions, compared to 12 in the prior five years, by the WSJ count. What is going on here? We put that question to John Weinkowitz, Head of Product Strategy, […]
CU 2.0 Podcast Episode 64 Carla Bienz Partners 1st CU, Live from Finastra Community Markets
Can small credit unions survive? Carla Bienz is CEO of Partners 1st Credit Union in Fort Wayne IN – an institution where she has worked since she graduated from college and where she now is CEO. And she has keen insights into the plight of smaller credit unions and what they need to do to […]
CU 2.0 Podcast Episode 63 Steve Hoke on Data and Mortgages, Live from Finastra Community Markets
There was a time when community financial institutions owned the home mortgage market. No more. Fintechs dominate and mega banks aren’t far behind. Most credit unions are left to squabble over crumbs. But just maybe there’s hope. At Finastra, Steve Hoke, Vice President, Product Management, Consumer and SME Lending, says the company’s Fusion Motgagebot Data Insights puts […]
CU 2.0 Podcast Episode 62 Lucy Donaldson of Canvas Credit Union on Digital Banking, Live from Finastra Community Markets
What would it be like to go from being Head, Digital Customer Experience at Lloyds Bank in the United Kingdom – a trillion dollar institution – to being the VP for digital innovation at Colorado-based Canvas Credit Union, with assets around $2.5 billion? Ask Lucy Donaldson, this week’s guest at the CU 2.0 Podcast. Listen here. […]
CU 2.0 Podcast Episode 61: Allan Brown on the Digital Revolution in Banking, Live from Finastra Community Markets
Ask Allan Brown – a VP and GM, Digital Community Markets at Finastra – what keeps him up at night and his answer is simple: it’s trying to stay on top of the digital revolution that is transforming credit unions and community banks. Brown also is very optimistic. His belief: community institutions that partner with […]
CU 2.0 Podcast 60: Mike Hatch on Core Systems, Live from Finastra Community Markets
Name the single most important IT system in your credit union. Spoiler alert: it’s not your core. Not anymore. Who says that? Mike Hatch, a VP and national sales manager at Finastra, and a core expert. Hatch knows the core is crucial but he also believes that it’s the institution’s digital orientation that will shape […]
CU 2.0 Podcast 58: Jeff Bender on Digital First Members, Live from DN Intersect
Will your superior teller experiences guarantee your future? Believe that and – probably – you won’t want to hear this podcast on the rise of the digital first member. That member may occasionally step into a branch but usually they are unhappy. They would rather interact online.
CU 2.0 Podcast 57: Scott Anderson Open Banking, Live from DN Intersect
One site to rule them all. This is the banking version of the Tolkien quest for the one ring that rules them all. Call this open banking and remember that phrase. It’s about to get much buzzier and louder over the next year as open banking transforms how US financial institutions interact.