A couple of years ago, I ran into a good friend of mine in the credit union industry. He asked what I had been up to, and I mentioned I had written a book for credit unions, Credit Union 2.0. We discussed the book and I offered to send him a copy.

He responded, “Don’t bother. I don’t read books.”

I laughed and said, “Oh good. In that case, the book isn’t for you.”

Taken aback, he asked “why not?”

I said, “Well, I wrote the book for people who read books, and you don’t read books. Clearly, you aren’t my audience.”

So, if you don’t read books, and especially not credit union books, then this article won’t be so useful.

Continue reading “The Best 8 Books for Credit Union Management” →

Every year, countless people make New Year’s resolutions. And every year, countless people break them. Why do you think that is?

I suspect it has to do with the fact that most people confuse “resolutions” with “goals.”

So, let’s talk about the difference between the two. Then, let’s talk about how your credit union can make some.

Continue reading “New Year’s Resolutions for Credit Unions?” →

Much ado has been made about “the growing fintech threat” in the credit union space. Well, most of that has blown over at this point. It’s pretty clear that most fintechs out there don’t want to be financial institutions. They just want to help out.

There are exceptions to this general rule, of course. Some fintechs are getting a little aggressive in their entryway into the banking realm.

But if you’ve been holding your breath waiting for the fintech threat to blow over…

Keep holding it.

Here comes big tech.

Continue reading “OK Google: What Do You Want with Credit Unions?” →

There are countless opportunities for credit unions to spend money and improve services. But how about where they can save money and do the same?

We’ve put together a quick introduction to a few cost-cutting services for credit unions. As a bonus, they all provide opportunities to improve your products or services.

So, if you need to save money—or just make room in your budget for something else—look no further.

Continue reading “How Your Credit Union Can Save Money in 2020” →

Okay, let’s start this out with a major caveat:

Most young people don’t have a good understanding of the financial world. Ask them to tell you what APR stands for. Or the difference between renting and leasing. Or how credit scoring works. Many will answer competently, but most will not.

So, take this will a grain of salt:

Most Millennials and Gen Z don’t know what credit unions are.

Continue reading “Millennials and Gen Z Don’t Know What Credit Unions Are” →