Memo to Credit Unions: Embrace Diversity Now

This is a summer of discontent. Streets in many American cities, from Portland OR to Phoenix to Washington DC are filled with protesters demanding more opportunity, and better treatment for people of color.

What does this have to do with credit union people?

Potentially a lot.

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The Ten Best Credit Union Books for Management

A couple of years ago, I ran into a good friend of mine in the credit union industry. He asked what I had been up to, and I mentioned I had written a book for credit unions, Credit Union 2.0. We discussed the book and I offered to send him a copy.

He responded, “Don’t bother. I don’t read books.”

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Three Tips for Opening during Covid-19

States and businesses continue searching for safe ways to reopen while the Covid-19 virus spreads across the country. It’s a stressful endeavor, and one that must be done strategically. If not done well and thoughtfully, businesses like credit unions risk frustrating and alienating people.

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