Should You Outsource Your Credit Union’s Statement Processing?

Statements. Notices. Tax forms. You name it. Handling paper notices—and converting people to eStatements—can be both tedious and costly. To counter that, your credit union may consider outsourcing its statement processing.

Aside from time and cost savings, outsourced statement processing offers other benefits:

  • Closer attention to detail
  • High accuracy and quality
  • Opportunities for marketing and member engagement
  • Easier path to scale and expansion
  • Years of statement processing experience

So, where can your credit union get started? And which types of member communications can you outsource?

According to Xpress Data Inc., there’s a world of possibilities.

What Kinds of Member Communications can Credit Unions Outsource?

Credit unions send many kinds of member communications every month. The most common type of member communication is probably account statements. However, statements only scratch the surface of what your credit union might want to—or have to—send.

So, if your credit union is considering outsourcing member communications, you might consider outsourcing other printing as well. In this article, we’ll discuss a few more of the most commonly outsourced member communications.


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