Need Loans? New Proven Lending Strategies
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in fintech lending strategies for credit unions. Loans are the backbone of credit union income, yet fintech and neobank competitors are doing […]
Autonomous Banking Powered by AI-Based Tools
This piece is based off of a roundtable discussion at the CU 2.0 Brainstorm Event in January 2022. It’s not intended to be comprehensive—rather, it will provide a quick look at emerging trends in autonomous and AI-based banking technology. In this session, the expert panel discusses the advantages and limitations of AI and the role […]
5 Common Mobile UI/UX Mistakes in Credit Union Apps (with Examples)
Have you heard of the Dunning-Kruger Effect? It describes a tendency for people to misevaluate their own knowledge or competence on a subject. Experts underestimate themselves—and for laypersons to assume they know way more than they do.
Growing Your Direct Auto Loan Portfolio with Loanify
How many direct auto loans do you preapprove for members? Yet, how many end up with dealer financing? Dealer financing is rarely the member’s best option. Financing is where the profit is, and you don’t want to lose it to used car dealerships. So, let’s dig into a new CUSO, Loanify, to see how they […]
Improving Credit Unions Rewards Programs
Like most Americans, I use rewards cards almost exclusively. Whether cash back, travel perks, or discounts at national and local businesses, I some of the money I spend to come right back to me.
Total Expert partners with CU 2.0 to improve the credit union member experience
CU 2.0 and Total Expert partner to provide industry-leading marketing automation services to credit unions. The industry shift toward remote banking and omnichannel communications requires more robust, multifaceted connections with members. This partnership will provide new opportunities for credit unions to modernize their approach to serving members.
Modernizing the Borrower Experience with Nonbank Mortgage Servicers like Valon
My partner and I would like to buy a house. We’re both Millennials in our 30s and we make enough money to dream about buying a home sometime soon. The problem is that a small fixer-upper where we live costs well over $300k.
The Digital Experience: Why You Need to Survey Members
COVID-19 has changed a lot of things in the last few months. Almost all of our shopping and service needs are online now. Members of credit unions are having to rely on digital channels more than ever before. There has been a massive increase in mobile and online banking since the pandemic started.
3 Overdraft Hacks That Your Members Will Love
Nobody likes getting dinged with fees. In fact, levying too many fees at your members is a surefire way of frustrating them. But what if I told you there’s a way to make your members appreciate your approach to overdraft fees? There are a few win-win ways to turn a bad member experience (overdraft […]
CU 2.0 Podcast 23: Sitting Down with Gabe Krajicek, CEO of Kasasa
It’s the Credit Union podcast! CU 2.0 is excited to bring you the twenty-third in a series of podcasts from Robert McGarvey. Welcome to the CU 2.0 Podcast, regular interviews with credit union leaders, thinkers, movers, shakers and more. If Kasasa were a bank branch network, it would be the nation’s fourth largest and it says that sometime […]