CU 2.0 Podcast, Live from VIP Live Event: Ray Crouse on CUSOs and Fintechs

Money talks. Fintechs are hungry for money.
CU 2.0 Podcast, Live from VIP Live Event: Don Shafer from Quilo and Joe Arnold from Carter FCU on Newstyle Lending

Time travel back 20 years. Imagine going into a credit union or bank and asking for a personal loan for $500.
CU 2.0 Podcast Episode 189 Chase Neinken Chimney on Calculating Success

Boring. Old. Anachronistic.
Calculating the Value of Mobile UI and UX for Credit Unions

The mobile app is your brand’s new front door. Your app’s UI and UX are the ambiance of your flagship mobile branch. Credit unions invest millions of dollars to ensure the in-branch experience is welcoming, beautiful, and frictionless. It’s about time the same level of care, attention, and resources are allocated to the mobile app.
CU 2.0 Podcast Episode 188 Clint Lotz TrackStar AI and Smarter, More Inclusive Lending

How many loan applications does your credit union reject because of the applicant’s credit score?
Buy Now, Pay Later (BNPL) and Credit Unions

Buy Now, Pay Later (BNPL) is the biggest payments trend that credit unions aren’t using. That needs to change ASAP.
CU 2.0 Podcast Episode 187 Joel Schwartz DoubleCheck – NSF the Encore

NSF has become the new four letter within the financial industry. While many institutions have grown dependent upon the $30 or so they charge a customer/member for an NSF, Washington DC is revving up to throw shame at FIs that impose those fees.
10 Best Practices for Credit Union Patch Management

After several years of doing it ourselves, my partner and I broke down…
CU 2.0 Podcast Episode 186 Doug Brown NCR on Stayin’ Alive, Innovation, and Engaging Your Members

To start the podcast we asked NCR executive Doug Brown the hard question: exactly what can mid-size and small credit unions do to stay alive in the face of relentless competition from fintechs who increasingly are gobbling up home mortgages, p2p payments and a lot more – and what can NCR do to help them.
Array Is the Fintech Turning Indirect, “Single-Service” Members into “Real” Ones

What percentage of your members have only a checking/share draft account? How many members have indirect auto loans through you, but nothing else?