CU 2.0 Podcast Episode 186 Doug Brown NCR on Stayin’ Alive, Innovation, and Engaging Your Members

To start the podcast we asked NCR executive Doug Brown the hard question: exactly what can mid-size and small credit unions do to stay alive in the face of relentless competition from fintechs who increasingly are gobbling up home mortgages, p2p payments and a lot more – and what can NCR do to help them.

The questions only got harder from there.

In the podcast Brown tells about how to beat fintechs by achieving better member engagement.

We also talk at length about BNPL, where credit unions may find a piece of this action, and questions to ponder about BNPL. Does it make even a tiny bit of sense to pay for a $100 gourmet sandwich in four easy payments – and by the time you’ve paid it off do you even remember what you ate.

In this podcast you will also hear crypto currency brought very much to earth.  Brown tells how NCR is planning to use crypto and blockchain to revolutionize international remittances and how cool is that?  This may also be a fast track to bringing many under- and unbanked into the credit union universe if crypto helps them move money to relatives and friends faster and at much reduced expense.

Blockchain, maybe it’s not just for geeks anymore.

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