CU 2.0 Podcast Episode 194 Bill Clark Engageware on Digital Trends
The company name flows much more smoothly off the tongue: Engageware.
January Is Humanizing Post-Charge Off Collections
Nobody wants to fend off calls from collectors. Not only are those phone calls notoriously ineffective, but they also seriously annoy consumers… and often damaging their relationships to associated institutions.
CU 2.0 Podcast Episode 193 Elan Mevasse on Very Good Security – Is It a Better Way to Secure Member Data?
Ask Very Good Security – a San Francisco based fintech – what it does that is different in terms of securing member data and the answer is blunt: what it does is different, better, even very good. To quote from the company’s website about the question that spawned the solution: “Was there a way to secure the […]
How to Fix Credit Union Call Center Inefficiencies
Call centers are a necessary evil. Members call contact centers usually when they’re already upset or frustrated about something, and then they’re put through a slow, inefficient, and time-intensive resolution process.
CU 2.0 Podcast Episode 192 Laura “Lo” Trujillo Array on Credit Scores and Your Members
It’s called Array for good reason. That’s because this fintech offers an arsenal — ok, an array – of credit score tools such as a a credit score, a credit score simulator (what happens if you pay off that mortgage?), three bureau credit scores (they do differ), dark web monitoring and more.
CU 2.0 Podcast Special Edition: Tech in Ukraine, Surviving the War
Before the Russian invasion, Ukraine’s tech sector was a brilliant, bright spot in that Eastern European nation. By most tallies it brought in revenues around $6 billon in 2021, around 4% of GDP. Foreign investment has been brisk. The future definitely had been bright.
Business Messaging, Credit Unions, and Connecting with Members
In the credit union industry, everything should come back to serving members. If you’re not doing that, then what’s the point?
CU 2.0 Podcast Episode 191 Raj Bhaskar Hurdlr – Make Gig Economy Workers Into Members
Take a guess: how many of your members earn income from the Gig Economy?
CU 2.0 Podcast, Live from VIP Live Event: Martin Walker Next Level Ventures on Venture Funding for Fintechs
The inaugural VIP Live event will become a Woodstock like meeting in this sense: yes, hundreds of thousands went to Woodstock but if you asked for a show of hands of those who were there be ready to count well into the millions.
CU 2.0 Podcast, Live from VIP Live Event: Jeter + Butcher on CISOs, Fintechs, Security and Your Credit Union
Build a fintech from the ground up with security in mind – especially and crucially if the fintech wants to work with credit unions.