Talkdesk
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. They believe that better customer experiences start with AI. Their automation-first customer experience solutions optimize our customers’ most critical customer service processes. Their speed of innovation, deep vertical expertise, and global footprint reflect their commitment to ensuring that businesses everywhere can deliver better customer […]
Nuance Communications
Nuance Communications, Inc. (a Microsoft company), formerly ScanSoft and Visioneer, is an American multinational technology corporation that specializes in speech recognition and artificial intelligence (AI) software. They are headquartered in Burlington, Massachusetts. Nuance provides credit unions with a robust, omnichannel experience that increases self-service and conversions and reduces costs while protecting their brands. Credit unions […]
Datava
No two financial institutions are the same. Members are unique, with distinct pains, wants, and needs. Teams have different goals and benchmarks for success according to their institution. One-size-fits-all solutions promise a lot but they can’t capture every need. At least, not without a sizable commitment of time, effort, and resources. Datava works hand-in-hand with […]
Cozera (id-go)
Cozera’s id-go is an identity authentication service and digital identity credential. Or, more simply, it’s a secure digital ID that eliminates the need for passwords, challenge questions, and other easily-hacked account security measures. To use id-go, members complete a one-time, 90-second activation, which includes a phone device check, photo ID scan, and selfie match with liveness check. Then, […]
Long Game
Long Game is a gamified loyalty app that rewards members for interacting with their credit union and its financial products. In 2022, Long Game was purchased by Truist Bank to improve their reach and support with youth customers. Long Game offers several dozen digital games for members to play. The games are often styled after […]
Array
The more people know about their financial and credit health, the easier they can buy, borrow, and get access to financial services. Array makes gaining that knowledge possible. Although Array has three separate products, they blend seamlessly into one. Those products include: My Credit Manager. These credit tools embed in online and mobile banking platforms. They […]
Xtremepush
Xtremepush delivers engaging financial experiences through a highly connected, omnichannel platform. They integrate with web, mobile, social, and other popular channels to ensure that current and prospective account holders take the next step in their financial journeys. XtremePush uses in-app and push notifications, social and text messaging, and more to keep members and customers engaged […]
Chimney
Chimney, (formerly Signal Intent) Chimney provides beautifully designed financial calculators that credit unions can use to engage and convert members. These whitelabel tools can be embedded on any page of your website in minutes… no coding required. The calculators serve multiple purposes: Lead capture / generation; Member / customer support; and SEO / content improvement. […]
Otomo
Otomo provides self-driving finance as a service to credit unions. Similar to how Spotify tees up the perfect playlist, Otomo’s AI-curated platform is designed to remove the forethought, guesswork, and effort from consumers’ daily financial lives. It embeds quickly or can be white labeled, and generates revenue for licensing clients from day one. Self-driving finance […]
equipifi
equipifi is the leading Buy Now, Pay Later (BNPL) solution for banks and credit unions. They modernize the way consumers interact with their money… especially when it comes to payment options at the point of sale. Their mission is to support banks’ and credit unions’ ability to deliver experiences that help foster growth and engagement for new […]