The CU 2.0 Blog covers trends, technologies, strategies, and organizations.

woop insurance verification for credit unions

Let’s talk about insurance verification for your members. Do you offer it? And should you? And… what do we mean by “insurance …

The bad news is that after spending maybe a few hundred dollars to acquire a new member there’s a 50-50 chance that …

On one side is an army of highly skilled criminals, all now equipped with the latest AI tools.

What’s involved in implementing a digital member onboarding solution? 

Buckle up, the ride just got a lot bumpier.

nook credit union member engagement

Do you have any “friends” that seem to come around when they need something? Their social call for coffee is actually a …

Podcast Episode 320

News flash: Every credit union does not have to use NCUA’s National Credit Union Share Insurance Fund.

Pod Ep 319 Guest Matt Potere

The Fed just cut its interest rate by half a point and Happy Money CEO Matt Potere is on the show to tell what a credit …

Podcast Episode 318

James Robert Lay is back with a new book, Banking on Change, and a message that will rock credit union executives out of complacency: …

credit union member experience webinar with livesurvey and see me cx

It’s never good enough to simply have member feedback. You have to actually use it, too. If you want to ensure that …

Podcast Guest Eric Foster

The show starts by asking Eric Foster, CEO of Woop Insurance, why the heck he named the company Woop, and it gets livelier from …