UPLevel
UPLevel provides outsourced call center, help desk, and related solutions to credit unions and CUSOs. But they don’t just ease the burden on member service representatives. They also offer a host of other services, including: Insurance Processing New Product Outreach Accounts Receivable Management Programs Fraud Monitoring and Support PPSA/Land Title Banking System Interfaces Member Experience […]
ModusBox
ModusBox is a global team of infrastructure and integration nerds. (Their words, not ours!) Their mission is to improve lives by accelerating universal access to reimagined financial services. It is their belief that technology is the key to driving this access for the most vulnerable and disadvantaged people. And, it is the underlying network infrastructure […]
BreachIQ by Sontiq (formerly Breach Clarity)
On March 9, 2021, Sontiq bought Breach Clarity. Breach Clarity will change its name to BreachIQ, and they will power Sontiq’s other products: IdentityForce, Cyberscout, and EZShield. Breach Clarity was founded by Jim Van Dyke and Al Pascual, two long-time researchers and experts specializing in fraud and financial crimes. After leaving Javelin Research, where they […]
XDI
Xpress Data, Inc. or XDI, is a credit union document production and delivery vendor from San Diego, California. All of XDI’s resources and attention are focused exclusively on document services for credit unions. Whereas other vendors offer this service as an add-on to their other products, XDI has made it their core competency. Consequently, XDI […]
OM Financial Group
OM Financial Group is an executive benefit consulting firm that specializes in providing sound advice to credit union and other non-profit organizations, specializing in Supplemental Executive Retirements Plans (SERPs) for their key executives. Successfully recruiting and retaining quality executives is vital to any organization’s long-term stability, profitability and succession planning. By offering executives benefits packages […]
CU Ledger
Bonifii, formerly CULedger, is a credit union-owned CUSO (credit union service organization) that is creating the premier platform of digital exchange for financial cooperatives globally. In working through a national consortium made up of credit unions and trusted industry investors, Bonifii has pioneered new developments related to global self-sovereign decentralized identity, MemberPass™, that will further […]
Hypershift
Hypershift Technologies is a premier consulting organization focused on SaaS, subscription software and cloud technologies. They are based in Falls Church, Virginia, 15 minutes from Washington, DC. With over 1,000 software ISV relationships, and more than 300 SaaS company relationships, they serve clients in the US and abroad, helping them modernize their IT strategy with […]
Redboard
Redboard is an audit and exam management software solution for credit unions. Redboard provides a central location to plan, manage, and execute audit programs. Redboard’s platform helps credit unions to automate large portions of internal and external audit processes. Additionally, it keeps business units on board by easily routing them items and reminders. Finally, in […]
Ongoing Operations
Ongoing Operations is a CUSO that provides business that provides services that allow credit unions to operate without interruption, even when nothing else seems to be going well. Most of Ongoing Operations’ services are technological in nature, but they also assist credit unions through consulting in the following areas: Strategic planning IT architecture Information security […]
LiveSurvey
LiveSurvey is a real-time member experience platform that uses surveys to gather member feedback. Their technology queries the credit union core, allowing credit unions to automatically trigger surveys minutes after transactions (loan applications, branch visits, app downloads). Survey answers are aggregated and visualized in real-time via an intuitive dashboard. For credit unions interested in improving […]