TrustGrid co-founder Joe Gleinsner explains the Austin, TX secure connectivity platform on our show—what it does, how it works, and why it …
TrustGrid co-founder Joe Gleinsner explains the Austin, TX secure connectivity platform on our show—what it does, how it works, and why it …
Picture a new member service rep in week two. The phone rings. It’s a card dispute with a small twist. They open …
AI – is it real or a mirage?
In a year about 500 members of First City Credit Union in Pasadena die. It’s a credit union with 57,000 members.
This is a CU 2.0 Podcast first.
More than 40% of borrowers abandon a loan application if funding takes more than a few days. Mega banks and fintechs are …
When will you retire?
The first interaction a new (potential) member has with your credit union is opening an account. It sets the tone for your …
You probably have forgotten about the role of credit unions in the country’s marijuana business – estimated to be north of $40 …
What exactly does a credit union’s chief strategy officer do?
Could shared services be the cure that puts a halt to the epidemic of mergers among credit unions?
Imagine brushing your teeth once a year. Sounds gross, right? Now imagine reviewing your underwriting guidelines and portfolio strategy with the same …