The CU 2.0 Blog covers trends, technologies, strategies, and organizations.

Nobody wants to fend off calls from collectors. Not only are those phone calls notoriously ineffective, but they also seriously annoy consumers… …

Ask Very Good Security – a San Francisco based fintech – what it does that is different in terms of securing member data and …

Call centers are a necessary evil. Members call contact centers usually when they’re already upset or frustrated about something, and then they’re …

It’s called Array for good reason.  That’s because this fintech offers an arsenal — ok, an array – of credit score tools such as …

Before the Russian invasion, Ukraine’s tech sector was a brilliant, bright spot in that Eastern European nation. By most tallies it brought …

In the credit union industry, everything should come back to serving members. If you’re not doing that, then what’s the point?

Take a guess: how many of your members earn income from the Gig Economy?

The inaugural VIP Live event will become a Woodstock like meeting in this sense: yes, hundreds of thousands went to Woodstock but …

Build a fintech from the ground up with security in mind – especially and crucially if the fintech wants to work with …

Money talks. Fintechs are hungry for money.

Time travel back 20 years. Imagine going into a credit union or bank and asking for a personal loan for $500.