James Robert Lay is back with a new book, Banking on Change, and a message that will rock credit union executives out of complacency: “The Age of Artificial Intelligence spares no one from its transformative power.”
This podcast is a fast paced, 40 minute romp through the changes that are transforming banking as we’ve known it into something that looks entirely different.
Consider the words: checking account. Or even more obscure: sharedraft account. What this is, really, is a spending account, says Lay in the show, and that’s because we use it to spend our money.
What we don’t do, at least we do a lot less of it, is write checks.
Many consumers now live check-free lives.
Ponder the magnitude of just that change.
To survive through the changes in banking executives need a different, new mindset. In the show, Lay talks about that mindset and about how to get there.
