I’d expected this to be an AI free show.
However, let’s face it, that just isn’t likely in 2025 but the good news is that in the show Pete Major, vice president of fintech services at CUSO MDT, offers concrete AI use cases at work in MDT and he also, importantly, offers cautions about security and the leading AI tools.
In a rush to stay abreast of the fast moving AI universe are some credit unions losing sight of the need to be very sure of the security of the tools they use? Maybe.
Major provides tips on how to stay secure while still using AI tools..
But there’s a lot more in this show.
We talk for instance about the need of CUs to keep security in mind when using any technology tools. If there are flaws – and there have been some doozies in recent years – it’s the credit union that will be saddled with the bulk of the blame.
On a happier note Major discusses a suite of tools for small business members at credit unions – and, he says, demand for the tools is very hot. Is offering good tools a path to winning more business members? Just maybe.
We close the show pondering what the developments in Washington DC – anything from an end to credit union tax exemption to an end to NCUA – might mean for credit unions and also the rising CU interest in merging.
There’s a lot to unpack in this show.
