It’s CU 2.0 Fintech Friday! Today, Chris Otey sits down with Posh Technologies to discuss all things credit union, fintech, and digital innovation.
Posh Technologies is the brainchild of several MIT computer science students. Over the last couple of years, they’ve focused ongoing from an app-development company to working with conversational AI. Posh’s conversational AI assists with site navigation, automated customer service, and lead generation.
Posh Technologies’ smart chatbots help credit unions and financial technology companies streamline customer service and user experience. Instead of trying to navigate difficult websites, Posh’s intelligent chatbot can help users quickly find what they’re looking for.
Posh’s conversational AI also helps with lead generation to drive sales and increase member growth at credit unions. By determining which services a user is interested in, Posh’s AI bot can help credit union marketing teams determine how to entice and convert prospective members by offering valuable, relevant services.
Finally, Posh Technologies helps with internal support as well. In addition to helping members with the same problems, credit union staff who forget passwords, get locked out of their accounts, or checking on PTO statuses can check with Posh’s bot to help them resolve their issues.
If this sounds like an intriguing credit union–fintech partnership, check out the video and Posh Technologies snapshot below!
Credit Union Fintech Snapshot: Posh Technologies
Top 3 Problems Solved
- Conversational AI
- Credit union member growth through lead generation
- Automated customer service
Posh Technologies Founder: Karan Kashyap
Posh Technologies Market Strategy
Credit unions and financial institutions.
Credit Union Fintech: Posh Technologies in the News
Conversational interfaces make financial operations easier
Interested in seeing more fintech entrepreneurship? Check out the CU 2.0 fintech infographic, Death by 1,000 Cuts. You can see firsthand the impact fintechs have had on the credit union industry, as well as how fintech innovation can improve your income statement, balance sheet, interest margin, services, and more.
Credit Union 2.0 believes fully in the power of credit union and fintech partnerships. With the shared goal to redefine multifaceted financial services models look like to members, more credit unions are looking to partner with forward-leaning fintechs.
If you want to learn more about credit union–fintech partnerships, click here.