CU 2.0 Podcast Episode 220 Joseariel Gomez Shastic on IPA (Intelligent Process Automation)

cu 2.0 podcast

You may think IPA is a particular kind of craft beer but Joseariel Gomez, CEO of Shastic, is on the show today to tell all you don’t know but need to know about Intelligent Process Automation. Along the way he also tells about RPA, robotic process automation.

What Shastic does is develop tools that let credit unions speed up many, many processes – everything from processing home mortgage loan applications through collections. Much that occurs in these functions is drudgery and, in many credit unions, the processes are very, very slow, mainly because data is siloed and it had never been created for easy sharing across internal credit union functions.

What benefit does Shastic provide its credit union customers? Gomez did not hesitate in offering his one-word answer: Speed.

Face it, we are in a now culture. Consumers want answers now, not tomorrow. Tomorrow often is too late. Members grow dissatisfied. Speed has become a crucial business tool.

Credit unions frankly often lag at speed. It’s not a core skill.

Shastic’s tools just may be the answer.

Shastic’s tools also are a plus in today’s environment where employees can be hard to find.  But what if cloud-based automation can do a lot of that work?

The big surprise is how affordable Shastic’s services are.

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