What exactly does a credit union’s chief strategy officer do?
On the show today is Bill Snider, the Chief Strategy & Innovation Officer at Clearview Federal Credit Union, a credit union with around $2 billion in assets that serves 10 counties around Pittsburgh.
Longtime listeners will recall that I have expressed skepticism about strategies at many credit unions, also their commitment to innovation.
Snider is here to show that in fact a credit union indeed can have a genuine strategy and be innovative and, importantly, these abilities are essentials for Clearview which – by virtue of its location – has to compete with PNC, a Pittsburgh local bank that also has assets of about $555 billion and is in fact the seventh largest bank in the US. But Pittsburgh is its home and definitely plays on the local angle.
The show is wide ranging – we talk about AI, mobile apps, and also community service and feeding the hungry.
But all of that is in the innovative stew that a chief strategy officer has to deal with today.
