It’s CU 2.0 Fintech Friday! Today, Chris Otey sits down with Hound Software to discuss all things credit union, fintech, and digital innovation.
Hound Software accomplishes workflow automation for credit unions. They partner with credit unions, for whom they collect, integrate, and analyze member data. From there, they initiate and direct an automated workflow to guide members through relevant services.
Hound Software focuses on customer satisfaction and experience. Through data collection and analysis, they strengthen relationships between credit unions and their members. Hound Software helps credit unions stay in front of their members so they stay engaged and satisfied.
Hound Software’s primary roles are in customer retention, revenue management, and upselling. Hound Software helps credit unions create multiple-stage processes and workflows on the fly. Hound Software also integrates with communications, analytics, and machine learning systems to keep your credit union smart and well-connected.
If this sounds like an intriguing credit union–fintech partnership, check out the video and Hound Software snapshot below!
Credit Union Fintech Snapshot: Hound Software
Top 3 Problems Solved
- Customer retention
- Revenue management
Hound Software Founder: Manrique Feoli
Hound Software Market Strategy
Credit unions, financial institutions, commercial businesses.
Credit Union Fintech: Hound Software in the News
Interested in seeing more fintech entrepreneurship? Check out the CU 2.0 fintech infographic, Death by 1,000 Cuts. You can see firsthand the impact fintechs have had on the credit union industry, as well as how fintech innovation can improve your income statement, balance sheet, interest margin, services, and more.
Credit Union 2.0 believes fully in the power of credit union and fintech partnerships. With the shared goal to redefine multifaceted financial services models look like to members, more credit unions are looking to partner with forward-leaning fintechs.
If you want to learn more about credit union–fintech partnerships, click here.